Any questions, comments or suggestions please feel free to contact us directly 08451 162398 or email mail@pookieandpeach.com

Data Protection

Pookie and Peach is a registered data user under the Data Protection Act.  We will never pass on your details on to a third party for marketing purposes. We may contact you with promotions we think might interest you, as part of our market research, either by mail, telephone or email.

As with all retail websites, we collect personal information when opening your account and processing your orders. We will automatically collect information such as your browser IP address to make shopping with us easier, for example, remembering your log-in details.

The information we collect is: your name, email address, so we can email you order confirmations, delivery delays, offers etc.  Your delivery address, date of birth, telephone number and credit card details, but only when you place an order.

If you have questions about your personal data or our privacy policy, please contact us at mail@pookieandpeach.com.

We use secure server technology to ensure this information is protected to the highest standards. We use encryption to safeguard your credit card information and only accept orders from web browsers that permit communication through Secure Socket Layer (SSL) technology - this means you cannot inadvertently place an order through an unsecured connection.

Privacy Policy

Any information we collect about customers' browsing and buying habits is used to improve the Pookie and Peach website and the products and services offered to our customers. It also assists us with the detection and prevention of fraud.

We use this information to make your shopping experience as easy and enjoyable as possible. We need it to process your order, inform you of any delays or problems and occasionally to send you special offers and promotions.

We control information we have collected about you that is relevant to your account. Online customers will require a log-in and password to access their account.

All Pookie and Peach customers have the option to opt-out of receiving marketing communications from us and/or selected third parties.

If you do not wish to continue to receive marketing from us you should opt-out by visiting 'My Account' on the Pookie and Peach website, or click on the "unsubscribe" link in any email communications which might we send you.

Cookies

We will use cookies (electronic tags) to monitor your browsing and buying habits on our site, for example, which pages are visited, and whether they are purchased from. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Pookie and Peach, by remembering your email address for you. You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent.

If you have questions about your personal data or our privacy policy, you can write to us at:

Pookie and Peach


45 Fordingley Road

London

W9 3HF